. Privacy Policy

Imagem

Privacy Policy

We at Robert Harrop Designs Ltd implement security measures to protect the personal information both online and offline of our customers in accordance with industry standards.

We have adopted the policy to protect and respect the private information of our clients. Please note that the privacy policy covers only information provided to Robert Harrop Designs Ltd and from communication with Robert Harrop Designs Ltd.

Robert Harrop Designs Ltd does not disclose your information to third parties.

 

IMPORTANT NOTICE ABOUT COOKIES

On the 26th May 2011, new rules came into force regarding cookies. These rules require that cookies can only be placed on devices where the user has given their consent. This notice is designed to provide you with more information about how Robert Harrop Designs (the publisher of this website) uses cookies and adheres to these rules.

What are Cookies?

"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website.

How does Robert Harrop Designs use Cookies?

We use 'Session Cookies' which are necessary to run a shopping basket system.
 

Essential Cookies


These cookies are essential to the running of a Robert Harrop Designs website, such as Session cookies, which enable you to carry out some essential functions on Robert Harrop Designs websites like maintaining login details for the session or a transaction. The Session cookies are not stored on your computer and will expire when you close your web browser session.

Persistent Cookies


Robert Harrop Designs do not use 'persistent cookies' and do not pass any information collected to any other parties.
 

Tracking / User Analysis Cookies


Our websites also use cookies to track how many individual unique users we have and how often they visit Robert Harrop Design’s websites. We use 3rd party companies for this service such as Google Analytics provided by Google.

What to do if you want to control the use of Cookies?

You have the ability to accept or decline cookies using your web browser, but please be aware that for some parts of our websites to work you will need to accept cookies. Cookies can be removed or declined by changing your web browser settings. For more information please visit www.allaboutcookies.org. Please be aware that this is 3rd party website and as such Robert Harrop Designs accept no liability for the instructions given on this site.

How will Robert Harrop Designs comply with the Law change?

Robert Harrop Designs is working hard to implement the new rules and provide you with the ability to accept or decline cookies.

If you have any questions about this new law change, please contact dpo@robertharrop.com.

 

Privacy Policy

 

This Privacy Policy governs the manner in which Robert Harrop Designs Limited collects, uses, maintains and discloses information collected from users (each, a "User") of the www.harropfigurines.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Robert Harrop Designs Limited. 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

Robert Harrop Designs Limited may collect and use Users personal information for the following purposes:
 

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.


 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Changes to this privacy policy

Robert Harrop Designs Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Robert Harrop Designs Limited

www.robertharrop.com
Robert Harrop Designs Limited Coalport House, Lamledge Lane, Shifnal, Shropshire TF11 8SD
+44 1952 884804
enquiry@robertharrop.com

 

Signing up to the Newsletter

By signing up to the Newsletter you are agreeing to recieve marketing emails from the company ROBERT HARROP DESIGNS LTD part of the terms and conditions of which are that you are agreeing to NEVER report our marketing emails as SPAM / UNSOLICITED / NUISANCE emails and that you will use the UNSUBSCRIBE link located at the bottom of each of our emails if you wish to stop recieving them.  Selecting the "Yes" radio button which is by default set to "No" on the Newsletter "Subscribe" section you knowingly agreeing to be placed on our marketing email we will however before placing your email address on such lists confirm that you are responsible for the email address entered on the form.
 

This document was last updated on November 30, 2014