Terms & Conditions

Once Robert Harrop receives an order via this web site, an offer to purchase is constituted on the part of the customer. Only when Robert Harrop confirms the order via email communication to the customer, shall a contract exist between Robert Harrop and the customer, however the company reserves the right to cancel any purchase that falls outside the company's mainland UK delivery zones (details of which can be obtained on request prior to making any purchase).  Prices provided in a written quotation to the customer from Robert Harrop as a result of an inquiry to this web site shall be valid for 30 days from the dispatch date of the written quotation.


Delivery information

Please click here to view the delivery information


Breakages


The customer will be responsible for checking their goods upon receipt of the delivery. Should there be any defect or shortage in the order, to prevent fraudulent damage claims, we would ask that you make us aware of a problem within 24 hours of receipt of delivery by telephone +44 (0)1952884804 Monday to Friday 9am - 5pm GMT should your delivery arrive on a Saturday or Sunday please leave a message on our answer phone.   Breakages, defects and shortage, reported later than this will not be entered into.


Liability limitation

Robert Harrop will not be liable for any loss or damage caused by us or their employees or agents in circumstances where:

  • loss or damage was not foreseeable to both parties when the contract was formed;
  • loss or damage was not caused by any breach on the part of the supplier;
  • loss or damage relates to business and/or non-consumers.

We will not be liable for loss or damage caused by the customer handling the item.

Purchasing

Robert Harrop accept orders both on-line and by telephone.

When you want to make a purchase, browse our catalogue, add them to the shopping basket (on some products it is necessary to complete the additional options section for delivery location and or pre-order agreement) and click to go to the checkout. After you have provided card and address details in order to satisfy the order, the card details are security checked with the relevant card issuer and you will receive a message in your browser window advising that the transaction is complete.

Robert Harrop supply products Worldwide and the prices shown are the prices payable regardless of regional differences.  Please note that we will not enter into negations regarding the regional differences and all import duties are the responsibility of the purchaser.

The contract between us comes into force when we confirm 'Processing' your order by email communication.

We will normally absorb minor fluctuations in costs. In the event of significant price alterations, which would result in extra cost to you the customer, we will of course contact you.

Robert Harrop accept payment by Mastercard, Visa, and Paypal (payment via eCheques cannot be accepted for limited edition items!) .

Prices and Payment

All prices are quoted in pounds sterling, as marked.  Any delivery charges are specified. Payment may be made by debit or credit card on-line via our payment facility. All goods shall remain the property of Robert Harrop until payment has been received in full.  Your credit card will not be charged until the goods ordered have been confirmed and allocated.  Robert Harrop Designs retain the right to cancel any order that has been accepted but which is then identified to be a listed with incorrect price or where incorrect delivery charges apply.

Pre-Order & Time Limited Edition Delivery Conditions!

By agreeing to our Terms and Conditions you are confirming that you have been given every opportunity to read and understand the listing in its entirety and this includes any delivery estimates which can be subject to change.

Trademarks

All trademarks, service marks, and trade names are the property of their respective owners, which have granted Robert Harrop the right to use.

Every effort is made to ensure the accuracy of all information shown and Robert Harrop assumes no responsibility for any errors that may appear.

All information and prices contained herein are subject to change without notice.

All content available on Robert Harrop Designs Ltd website in which ever format it appears images, material, photographs, designs, logos and software are property of Robert Harrop Designs Ltd website and relevant licensor's, and are copyrights and trademarks of Robert Harrop Designs Ltd and relevant licensor's.

Doggie People is a trademark of and © Robert Harrop Designs Ltd 2018.

Thunderbirds TM & © ITC Entertainment Group Limited 1964, 1999 and 2016. Licensed by ITV Ventures Limited.  All rights reserved.  Captain Scarlet™ and © 1967, 2001 and 2015. ITC Entertainment Group Limited. Licensed by ITV Ventures Limited.  All rights reserved

STINGRAY TM & © 1964 & 2018 ITC Entertainment Group Limited.  STINGRAY is a Gerry Anderson Production. Licensed by Granada Ventures.


BBC, DOCTOR WHO (word marks, logos and devices), TARDIS, DALEKS, CYBERMAN and K-9 (word marks and devices) are trade marks of the British Broadcasting Corporation and are used under licence.
BBC logo © BBC 1996. Doctor Who logo © BBC 1996. Dalek image © BBC/Terry Nation 1963. Cyberman image © BBC/Kit Pedler/Gerry Davis 1966. K-9 image © BBC/Bob Baker/Dave Martin 1977.
Information sourced from The Discontinuity Guide by Paul Cornell, Martin Day and Keith Topping. Doctor Who: The Television Companion by David J. Howe and Stephen James Walker. The BBC.


All other Material © Robert Harrop Designs Ltd 2018.

This site and contents are displayed solely for the promotion of Robert Harrop Designs Ltd products and services available in the UK, Europe and Worldwide. Neither content or trademarks may be used, reproduced, copied or modified without written consent from Robert Harrop Designs Ltd and relevant licensor's.

Colours

Due to the manufacturing processes of paint products colours may vary.

Robert Harrop Designs Ltd reserve the right to change the specification and colouration of any model at any time, without prior notice.

Voucher Codes / Sale Items

Voucher codes are only redeemable against non limited edition pieces and cannot be used in conjunction with any other special offers / packs, damaged box stock, and any other goods deemed excluded by the company.  Goods can be excluded retrospectively where the company feels a person/s are using the sale item / voucher code in a way outside its intended scope.  When a voucher code or a sale item is sold the company reserve the right to refuse the order and or add postage costs to the order where necessary.  E&OE

Privacy Policy

Click here for the privacy policy:

Email consent Policy

By accepting the terms and conditions you are agreeing to not blocking or reporting as spam our information emails (order notifications), we respectfully reserve the right to cancel any order / registration that breaches this agreement.  If you wish not to receive emails from us regarding order updates (it is not possible to not receive order acknowledgments as this is an automated process) you must contact us to request this.

Discount Vouchers

Click here for our terms and conditions regarding on-line discount vouchers

E&OE